Handbook of Psychology, Industrial and Organizational Psychology (Volume 12/12)

I Conducting and Communicating Research in Industrial–Organizational Psychology1

1 A Snapshot in Time: Industrial–Organizational Psychology Today 3
Scott Highhouse and Neal W. Schmitt

2 Inferential Meta-Themes in Organizational Science Research: Causal Inference, System Dynamics, and Computational Models 14
Richard P. DeShon

3 Communicating Research Findings 43
Nathan R. Kuncel and Jana Rigdon

II Personnel Psychology59

4 Job and Work Analysis 61
Paul R. Sackett, Philip T. Walmsley, and Roxanne M. Laczo

5 Job Performance 82
Stephan J. Motowidlo and Harrison J. Kell

6 Recruitment and Job Choice Research: Same as it ever was? 104
Todd C. Darnold and Sara L. Rynes

7 Personnel Selection and Employee Performance 143
Jose M. Cortina and Joseph N. Luchman

8 Intelligence and the Workplace 184
Fritz Drasgow

9 Use and Importance of Personality Variables in Work Settings 211
Leaetta M. Hough and Jeff W. Johnson

10 Understanding and Facilitating Learning: Advancements in Training and Development 244
Kurt Kraiger and Satoris S. Culbertson

11 Absence, Lateness, Turnover, and Retirement: Narrow and Broad Understandings of Withdrawal and Behavioral Engagement 262
David A. Harrison and Daniel A. Newman

12 Theoretical Approaches to the Study of Job Transitions 292
Daniel C. Feldman and Thomas W. H. Ng

III Organizational Psychology309

13 Motivation 311
Aaron M. Schmidt, James W. Beck, and Jennifer Z. Gillespie

14 Job Attitudes: Cognition and Affect 341
Reeshad S. Dalal

15 Leadership Models, Methods, and Applications: Progress and Remaining Blind Spots 367
Bruce J. Avolio, John J. Sosik, and Yair Berson

16 Organization Change and Development: In Practice and in Theory 390
John R. Austin and Jean M. Bartunek

17 Work Groups and Teams in Organizations 412
Steve W. J. Kozlowski and Bradford S. Bell

18 Customer Service Behavior 470
Ann Marie Ryan and Robert E. Ployhart

19 Judgment and Decision Making 493
Terry Connolly, Lisa Ordóñez, and Steven Barker ...